Implantação do sistema 5s de qualidade, como ferramenta de melhorias em um serviço de refeição a educandos em uma escola particular no interior de São Paulo
DOI:
https://doi.org/10.37497/ijhmreview.v4i2.140Keywords:
quality management, 5S Program, food service.Abstract
This report aimed to show how the implementation of the 5S Program can improve the quality of service and bring benefits to the institution and employees. An analysis of the Meal Service for the Educandos was carried out, where the physical structure, the procedures performed and administrative reports were observed. The application of the tool made possible the improvement in the quality of the service, besides greater profitability and well-being of the employees.
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